Free next-day delivery on all orders!

Deliveries & Returns

How do you deliver?

All orders qualify for free UK delivery. Once placed, we confirm your order via email, and we will update you once your screens are on their way to you, providing you with delivery details.

For orders placed before 11am, in stock screens are delivered the next working day. Any orders placed after 11am will be dispatched on the following working day, and arrive 2 working days after your order was placed. For any orders for out of stock items we will contact you to advise you of a delivery time frame and set out options to you.

WHERE DO YOU DELIVER?

We offer free UK wide delivery on all our garden screens.

We also deliver across Europe. European orders are dispatched the same day if placed before 11am GMT or the following day if placed after 11am GMT. Shipping times will vary, but should be no more than 5 days. You will be updated via email with details of estimated arrival time as soon as your order is processed.

WHAT IF I CHANGE MY MIND?

Absolutely no problem. We offer a 14-day no questions asked returns policy. You can change your mind at any time once your order is placed. Simply contact us and we will cancel your order. If the order has already left us simply send it back to us, no questions asked. You are liable for the cost of the return. We offer free delivery but cannot offer free returns. Please get in touch if you would like our return details. 

WHAT IF MY SCREENS ARRIVE DAMAGED?

We go to great lengths to protect our screens. In the extremely unlikely event that your goods are damaged on arrival please contact us with a picture of the damage as soon as possible so we can raise this with our delivery partners and send you a replacement.

I WOULD LIKE TO RETURN MY SCREENS

If you would like to return your screens, that is no problem, we offer a no questions asked 14-day returns policy. Due to the large size of the products we cannot offer free returns as we offer free delivery so you are liable for the cost of the return.

The return address is Screen With Envy, c/o Flostream, Unit 2 Blackthorne Point, Blackthorne Road, Colnbrook, SL3 0DA

We reserve the right to deduct an amount from the refund should there be any damage caused to the screen by the client that would make it unsaleable. For example, if you had drilled into the screen before returning it to us.

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